Nyaya Panchayats Essay

Government proposes to establish Nyaya Panchayats in every Gram Panchayat or a cluster of Gram Panchayats, for providing a system of fair and speedy justice, both civil and criminal, to the citizens at their doorsteps, outside the formal judicial system. The Nyaya Panchayats are proposed to be constituted through the election of the Nyaya Panchas by people residing in the area to which the jurisdiction of the Nyaya Panchayats extends. Provisions are proposed for the reservation for women, Scheduled Castes and Scheduled Tribes to ensure their representation in the Nyaya Panchayats. The Draft Bill defines the civil, criminal and additional jurisdiction of Nyaya Panchayats. In the Draft Bill, conciliation is proposed as a primary means of dispute resolution. Further, Nyaya Sahayaks, who will assist the Nyaya Panchayat in performing their function of dispute resolution, have been proposed. Nyaya Panchayats are proposed as separate and independent dispute resolution bodies, distinct from the Gram Panchayats. The draft Nyaya Panchayat (NP) Bill was circulated to Ministry of Law & Justice, several other Ministries/ Departments and all States/UTs. Based on comments received, some modifications were made in the Draft Bill. The Draft NP Bill is again being circulated for inter-ministerial consultations. The above information was given by the Minister of Panchayati Raj Shri V. Kishore Chandra Deo in a written reply in the Rajya Sabha. Amendment to Article 243 D of the Constitution of India for enhancing reservation for women in Panchayats The Cabinet today approved the proposal for moving an official Amendment to the Constitution (One hundred and Tenth Amendment) Bill, 2009 for enhancing reservation for women in Panchayats at all tiers from 1/3rd to at least 50%. The Constitution (One hundred and Tenth Amendment) Bill, 2009 was introduced in the Lok Sabha on 26. 11. 2009. The official Amendment proposes to add word ‘rural’ before the word ‘population’ as and where the same occur in 1st Proviso of Clause (2) (iii) of the Constitution (One hundred and Tenth Amendment) Bill, 2009. This Provision will apply to the total number of seats filled by direct election, offices of Chairpersons and seats and offices of Chairpersons reserved for Scheduled Castes and Scheduled Tribes. Enhancement of reservation for women in Panchayats will facilitate more women to enter the public sphere and this will lead to further empowerment of women and also make Panchayats more inclusive institutions, thereby improving governance and public service delivery. The addition of word ‘rural’ before word ‘population1 occurring in the 1st Proviso of Clause (2)(iii) of the Rill will reflect appropriate demographic representation of categories of population for whom reservation is made. At present, out of the total elected representatives of Panchayats numbering approximately 28. 18 lakh, 36. 87% are women. With the proposed Constitutional Amendment, the number of elected women representatives is expected to rise to more than 14 lakh. Having more elected women representatives would benefit the entire population of the States and UTs where Panchayati Raj is in existence. Ministry of Panchayati Raj had moved a Bill for amendment to Article 243D of the Constitution on 26. 11. 2009 after approval of the Cabinet for enhancing reservation for women in (i) the total number of seats to be filled by direct election, (ii) offices of chairpersons and (iii) in seats and offices of chairpersons reserved for SCs and STs, to 50% in all tiers of Panchayats. The proposed official amendment, as indicated above, in the original Amendment Bill will be moved in the Lok Sabha at the earliest. All States / UTs are parts thereof to which Part IX of the Constitution applies would be covered (Part IX does not apply to Nagaland, Meghalaya and Mizoram, tribal areas of Assam and Tripura and hill areas of Manipur). Background The Constitutional Amendment Bill for enhancing reservation for women in Panchayats at all tiers from one third to one half was introduced in Lok Sabha on 26. 11. 009 with the approval of Cabinet in its meeting on 27. 08. 2009. The Bill was referred to Parliamentary Standing Committee on Rural Development by Hon’ble Speaker on 21. 12. 2009. The Committee has recommended that word ‘rural’ be added before word ‘population’ occurring in Clause 2 (iii) of the original Amendment Bill in order to maintain better demographic representation to SCs and STs Class. In view of this, it has been decided to make official amendment accordingly in the Bill already under consideration of Lok Sabha.

Delta Airlines Plays Catch-Up

1. What business risks would Delta is taking if it decided not to catch up with industry leaders in using IT to gain a competitive advantage? Delta would fall behind the industry and its customer expectations. If Delta’s business processes were significantly inefficient and ineffective compared with its competitors, it would lose business. Airline customers are typically operating under time constraints and pressures to catch flights and connections, and they do not want to be inconvenienced by inefficient and ineffective business processes.2. What competitive advantages can an airline gain by using DSS and EIS? An airline can use both DSSs and EISs to uncover areas where the company can create competitive advantages and perhaps first-mover advantages such as self-check in and printing boarding passes from home. First-mover advantages can be enormous and place an organization in the position to significantly impact its market share. A fast follower can also increase its market share by tagging onto the first-movers ideas. It also has the advantage of avoiding some of the mistakes or pitfalls that the first-mover might have made. Of course, a fast follower will only obtain a temporary advantage, as many competitors will begin to implement the innovative IT system.3. What other industries could potentially benefit from the use of yield management systems? Almost all industries could benefit from the use of a yield management system. Like in health care industry for doctor visits and even the telecommunications industry for shared modem services.4. How can American and United use customer information to gain a competitive? Both airlines used their innovative IT systems to gain valuable business intelligence into their customer information. They conceived and rolled out hugely successful frequent flyer programs, which increased the likelihood that frequent business travelers, their most profitable customers, would fly with them instead of with a competitor. Frequent flyer programs require sophisticated computer system to properly account for and manage the flight activity of millions of customers. Ultimately, frequent flyer programs became an entry barrier for the industry  because all airline companies felt they could not compete for the best customers without having their own frequent flyer systems.5. What types of metrics would Delta executives want to see in a digital dashboard? Delta could use throughput and speed efficiency metrics to baseline and benchmark its gate and boarding applications. It could also use usability and customer satisfaction effectiveness metrics to determine the satisfaction in its gate and boarding applications. The dashboard could also contain information on market pulse, customer service, and cost drivers. It should also allow for sensitivity analysis, what-if analysis, and goal-seeking analysis.6. How could Delta use supply chain management to improve its operations? Airline security is one of the hott est topics today. Delta could use supply chain management to monitor luggage, scan bags, and detect bombs and other hazardous material. It could also create a more efficient and effective supply chain allowing the company to pass these savings onto the customer, while making the company more profitable.

Chapter 12 The Patronus

As far as he was concerned, the stripping-down of a brand-new Firebolt was nothing less than criminal damage. Hermione, who remained convinced that she had acted for the best, started avoiding the common room. Harry and Ron supposed she had taken refuge in the library and didn’t try to persuade her to come back. All in all, they were glad when the rest of the school returned shortly after New Year, and Gryffindor Tower became crowded and noisy again. Wood sought Harry out on the night before term started. â€Å"Had a good Christmas?† he said, and then, without waiting for an answer, he sat down, lowered his voice, and said, â€Å"I’ve been, doing some thinking over Christmas, Harry. After last match, you know. If the Dementors come to the next one†¦I mean†¦we can’t afford you to — well –â€Å" Wood broke off, looking awkward. â€Å"I’m working on it,† said Harry quickly. â€Å"Professor Lupin said he’d train me to ward off the Dementors. We should be starting this week. He said he’d have time after Christmas.† â€Å"Ah,† said Wood, his expression clearing. â€Å"Well, in that case — I really didn’t want to lose you as Seeker, Harry. And have you ordered a new broom yet?† â€Å"No,† said Harry. â€Å"What! You’d better get a move on, you know — you can’t ride that Shooting Star against Ravenclaw!† â€Å"He got a Firebolt for Christmas,† said Ron. â€Å"A Firebolt? No! Seriously? A — a real Firebolt?† â€Å"Don’t get excited, Oliver,† said Harry gloomily. â€Å"I haven’t got it anymore. It was confiscated.† And he explained all about how the Firebolt was now being checked for jinxes. â€Å"Jinxed? How could it be jinxed?† â€Å"Sirius Black,† Harry said wearily. â€Å"He’s supposed to be after me. So McGonagall reckons he might have sent it.† Waving aside the information that a famous murderer was after his Seeker, Wood said, â€Å"But Black couldn’t have bought a Firebolt! He’s on the run! The whole country’s on the lookout for him! How could he just walk into Quality Quidditch Supplies and buy a broomstick?† â€Å"I know,† said Harry, â€Å"but McGonagall still wants to strip it down –â€Å" Wood went pale. â€Å"I’ll go and talk to her, Harry,† he promised. â€Å"I’ll make her see reason†¦A Firebolt†¦a real Firebolt, on our team †¦She wants Gryffindor to win as much as we do†¦I’ll make her see sense. A Firebolt†¦.† Classes started again the next day. The last thing anyone felt like doing was spending two hours on the grounds on a raw January morning, but Hagrid had provided a bonfire full of salamanders for their enjoyment, and they spent an unusually good lesson collecting dry wood and leaves to keep the fire blazing while the flame-loving lizards scampered up and down the crumbling, white-hot logs. The first Divination lesson of the new term was much less fun; Professor Trelawney was now teaching them palmistry, and she lost no time in informing Harry that he had the shortest life line she had ever seen. It was Defense Against the Dark Arts that Harry was keen to get to; after his conversation with Wood, he wanted to get started on his anti-Dementor lessons as soon as possible. â€Å"Ah yes,† said Lupin, when Harry reminded him of his promise at the end of class. â€Å"Let me see†¦how about eight o’clock on Thursday evening? The History of Magic classroom should be large enough†¦I’ll have to think carefully about how we’re going to do this†¦We can’t bring a real Dementor into the castle to practice on†¦.† â€Å"Still looks ill, doesn’t he?† said Ron as they walked down the corridor, heading to dinner. â€Å"What d’you reckon’s the matter with him?† There was a loud and impatient â€Å"tuh† from behind them. It was Hermione, who had been sitting at the feet of a suit of armor, repacking her bag, which was so full of books it wouldn’t close. â€Å"And what are you tutting at us for?† said Ron irritably. â€Å"Nothing,† said Hermione in a lofty voice, heaving her bag back over her shoulder. â€Å"Yes, you were,† said Ron. â€Å"I said I wonder what’s wrong with Lupin, and you –â€Å" â€Å"Well, isn’t it obvious?† said Hermione, with a look of maddening superiority. â€Å"If you don’t want to tell us, don’t,† snapped Ron. â€Å"Fine,† said Hermione haughtily, and she marched off. â€Å"She doesn’t know,† said Ron, staring resentfully after Hermione. â€Å"She’s just trying to get us to talk to her again.† At eight o’clock on Thursday evening, Harry left Gryffindor Tower for the History of Magic classroom. It was dark and empty when he arrived, but he lit the lamps with his wand and had waited only five minutes when Professor Lupin turned up, carrying a large packing case, which he heaved onto Professor Binn’s desk. â€Å"What’s that?† said Harry. â€Å"Another Boggart,† said Lupin, stripping off his cloak. â€Å"I’ve been combing the castle ever since Tuesday, and very luckily, I found this one lurking inside Mr. Filch’s filing cabinet. It’s the nearest we’ll get to a real Dementor. The Boggart will turn into a Dementor when he sees you, so we’ll be able to practice on him. I can store him in my office when we’re not using him; there’s a cupboard under my desk he’ll like.† â€Å"Okay,† said Harry, trying to sound as though he wasn’t apprehensive at all and merely glad that Lupin had found such a good substitute for a real Dementor. â€Å"So†¦Ã¢â‚¬  Professor Lupin had taken out his own wand, and indicated that Harry should do the same. â€Å"The spell I am going to try and teach you is highly advanced magic, Harry — well beyond Ordinary Wizarding Level. It is called the Patronus Charm.† â€Å"How does it work?† said Harry nervously. â€Å"Well, when it works correctly, It conjures up a Patronus,† said Lupin, â€Å"which is a kind of anti-Dementor — a guardian that acts as a shield between you and the Dementor.† Harry had a sudden vision of himself crouching behind a Hagrid-sized figure holding a large club. Professor Lupin continued, â€Å"The Patronus is a kind of positive force, a projection of the very things that the Dementor feeds upon — hope, happiness, the desire to survive — but it cannot feel despair, as real humans can, so the Dementors can’t hurt it. But I must warn you, Harry, that the charm might be too advanced for you. Many qualified wizards have difficulty with it.† â€Å"What does a Patronus look like?† said Harry curiously. â€Å"Each one is unique to the wizard who conjures it.† â€Å"And how do you conjure it?† â€Å"With an incantation, which will work only if you are concentrating, with all your might, on a single, very happy memory.† Harry cast his mind about for a happy memory. Certainly, nothing that had happened to him at the Dursleys’ was going to do. Finally, he settled on the moment when he had first ridden a broomstick. â€Å"Right,† he said, trying to recall as exactly as possible the wonderful, soaring sensation of his stomach. â€Å"The incantation is this –† Lupin cleared his throat. â€Å"Expecto patronum!† â€Å"Expecto patronum,† Harry repeated under his breath, â€Å"expecto patronum.† â€Å"Concentrating hard on your happy memory?† â€Å"Oh — yeah –† said Harry, quickly forcing his thoughts back to that first broom ride. â€Å"Expecto patrono — no, patronum — sorry — expecto patronum, expecto patronum† Something whooshed suddenly out of the end of his wand; it looked like a wisp of silvery gas. â€Å"Did you see that?† said Harry excitedly. â€Å"Something happened!† â€Å"Very good,† said Lupin, smiling. â€Å"Right, then — ready to try it on a Dementor?† â€Å"Yes,† Harry said, gripping his wand very tightly, and moving into the middle of the deserted classroom. He tried to keep his mind on flying, but something else kept intruding†¦Any second now, he might hear his mother again†¦but he shouldn’t think that, or he would hear her again, and he didn’t want to†¦or did he? Lupin grasped the lid of the packing case and pulled. A Dementor rose slowly from the box, its hooded face turned toward Harry, one glistening, scabbed hand gripping its cloak. The lamps around the classroom flickered and went out. The Dementor stepped from the box and started to sweep silently toward Harry, drawing a deep, rattling breath. A wave of piercing cold broke over him — â€Å"Expecto patronum!† Harry yelled. â€Å"Expecto patronum! Expecto –â€Å" But the classroom and the Dementor were dissolving†¦Harry was falling again through thick white fog, and his mother’s voice was louder than ever, echoing inside his head — â€Å"Not Harry! Not Harry! Please — I’ll do anything –â€Å" â€Å"Stand aside — stand aside, girl –â€Å" â€Å"Harry!† Harry jerked back to life. He was lying flat on his back on the floor. The classroom lamps were alight again. He didn’t have to ask what had happened. â€Å"Sorry,† he muttered, sitting up and feeling cold sweat trickling down behind his glasses. â€Å"Are you all right?† said Lupin. â€Å"Yes†¦Ã¢â‚¬  Harry pulled himself up on one of the desks and leaned against it. â€Å"Here –† Lupin handed him a Chocolate Frog. â€Å"Eat this before we try again. I didn’t expect you to do it your first time; in fact, I would have been astounded if you had.† â€Å"It’s getting worse,† Harry muttered, biting off the Frog’s head. â€Å"I could hear her louder that time — and him — Voldemort –â€Å" Lupin looked paler than usual. â€Å"Harry, if you don’t want to continue, I will more than understand –â€Å" â€Å"I do!† said Harry fiercely, stuffing the rest of the Chocolate Frog into his mouth. â€Å"I’ve got to! What if the Dementors turn up at our match against Ravenclaw? I can’t afford to fall off again. If we lose this game we’ve lost the Quidditch Cup!† â€Å"All right then†¦Ã¢â‚¬  said Lupin. â€Å"You might want to select another memory, a happy memory, I mean, to concentrate on†¦That one doesn’t seem to have been strong enough†¦Ã¢â‚¬  Harry thought hard and decided his feelings when Gryffindor had won the House Championship last year had definitely qualified as very happy. He gripped his wand tightly again and took up his position in the middle of the classroom. â€Å"Ready?† said Lupin, gripping the box lid. â€Å"Ready,† said Harry; trying hard to fill his head with happy thoughts about Gryffindor winning, and not dark thoughts about what was going to happen when the box opened. â€Å"Go!† said Lupin, pulling off the lid. The room went icily cold and dark once more. The Dementor glided forward, drawing its breath; one rotting hand was extending toward Harry — â€Å"Expecto patronum!† Harry yelled. â€Å"Expecto patronum! Expecto Pat –â€Å" White fog obscured his senses†¦big, blurred shapes were moving around him†¦then came a new voice, a man’s voice, shouting, panicking — â€Å"Lily, take Harry and go! It’s him! Go! Run! I’ll hold him off –â€Å" The sounds of someone stumbling from a room — a door bursting open — a cackle of high- pitched laughter — â€Å"Harry! Harry†¦wake up†¦Ã¢â‚¬  Lupin was tapping Harry hard on the face. This time it was a minute before Harry understood why he was lying on a dusty classroom floor. â€Å"I heard my dad,† Harry mumbled. â€Å"That’s the first time I’ve ever heard him — he tried to take on Voldemort himself, to give my mum time to run for it†¦Ã¢â‚¬  Harry suddenly realized that there were tears on his face mingling with the sweat. He bent his face as low as possible, wiping them off on his robes, pretending to do up his shoelace, so that Lupin wouldn’t see. â€Å"You heard James?† said Lupin in a strange voice. â€Å"Yeah†¦Ã¢â‚¬  Face dry, Harry looked up. â€Å"Why — you didn’t know my dad, did you?† â€Å"I — I did, as a matter of fact,† said Lupin. â€Å"We were friends at Hogwarts. Listen, Harry — perhaps we should leave it here for tonight. This charm is ridiculously advanced†¦I shouldn’t have suggested putting you through this†¦Ã¢â‚¬  â€Å"No!† said Harry. He got up again. â€Å"I’ll have one more go! I’m not thinking of happy enough things, that’s what it is†¦hang on†¦Ã¢â‚¬  He racked his brains. A really, really happy memory†¦one that he could turn into a good, strong Patronus†¦. The moment when he’d first found out he was a wizard, and would be leaving the Dursleys for Hogwarts! If that wasn’t a happy memory, he didn’t know what was†¦Concentrating very hard on how he had felt when he’d realized he’d be leaving Privet Drive, Harry got to his feet and faced the packing case once more. â€Å"Ready?† said Lupin, who looked as though he were doing this against his better judgment. â€Å"Concentrating hard? All right — go!† He pulled off the lid of the case for the third time, and the Dementor rose out of it; the room fell cold and dark — â€Å"EXPECTO PATRONUM!† Harry bellowed. â€Å"EXPECTO PATRONUM! EXPECTO PATRONUM!† The screaming inside Harry’s head had started again — except this time, it sounded as though it were coming from a badly tuned radio — softer and louder and softer again†¦and he could still see the Dementor†¦it had halted†¦and then a huge, silver shadow came bursting out of the end of Harry’s wand, to hover between him and the Dementor, and though Harry’s legs felt like water, he was still on his feet — though for how much longer, he wasn’t sure†¦ â€Å"Riddikulus!† roared Lupin, springing forward. There was a loud crack, and Harry’s cloudy Patronus vanished along with the Dementor; he sank into a chair, feeling as exhausted as if he’d just run a mile, and felt his legs shaking. Out of the corner of his eye, he saw Professor Lupin forcing the Boggart back into the packing case with his wand; it had turned into a silvery orb again. â€Å"Excellent!† Lupin said, striding over to where Harry sat. â€Å"Excellent, Harry! That was definitely a start!† â€Å"Can we have another go? Just one more go?† â€Å"Not now,† said Lupin firmly. â€Å"You’ve had enough for one night. Here –â€Å" He handed Harry a large bar of Honeydukes’ best chocolate. â€Å"Eat the lot, or Madam Pomfrey will be after my blood. Same time next week?† â€Å"Okay,† said Harry. He took a bite of the chocolate and watched Lupin extinguishing the lamps that had rekindled with the disappearance of the Dementor. A thought had just occurred to him. â€Å"Professor Lupin?† he said. â€Å"If you knew my dad, you must’ve known Sirius Black as well.† Lupin turned very quickly. â€Å"What gives you that idea?† he said sharply. â€Å"Nothing — I mean, I just knew they were friends at Hogwarts too†¦Ã¢â‚¬  Lupin’s face relaxed. â€Å"Yes, I knew him,† he said shortly. â€Å"Or I thought I did. You’d better be off, Harry, it’s getting late.† Harry left the classroom, walking along the corridor and around a corner, then took a detour behind a suit of armor and sank down on its plinth to finish his chocolate, wishing he hadn’t mentioned Black, as Lupin was obviously not keen on the subject. Then Harry’s thoughts wandered back to his mother and father †¦ He felt drained and strangely empty, even though he was so full of chocolate. Terrible though it was to hear his parents’ last moments replayed inside his head, these were the only times Harry had heard their voices since he was a very small child. But he’d never be able to produce a proper Patronus if he half wanted to hear his parents again †¦ â€Å"They’re dead,† he told himself sternly. â€Å"They’re dead and listening to echoes of them won’t bring them back. You’d better get a grip on yourself if you want that Quidditch Cup.† He stood up, crammed the last bit of chocolate into his mouth, and headed back to Gryffindor Tower. Ravenclaw played Slytherin a week after the start of term. Slytherin won, though narrowly. According to Wood, this was good news for Gryffindor, who would take second place if they beat Ravenclaw too. He therefore increased the number of team practices to five a week. This meant that with Lupin’s anti-Dementor classes, which in themselves were more draining than six Quidditch practices, Harry had just one night a week to do all his homework. Even so, he was not showing the strain nearly as much as Hermione, whose immense workload finally seemed to be getting to her. Every night, without fail, Hermione was to be seen in a corner of the common room, several tables spread with books, Arithmancy charts, rune dictionaries, diagrams of Muggles lifting heavy objects, and file upon file of extensive notes; she barely spoke to anybody and snapped when she was interrupted. â€Å"How’s she doing it?† Ron muttered to Harry one evening as Harry sat finishing a nasty essay on Undetectable Poisons for Snape. Harry looked up. Hermione was barely visible behind a tottering pile of books. â€Å"Doing what?† â€Å"Getting to all her classes!† Ron said. â€Å"I heard her talking to Professor Vector, that Arithmancy witch, this morning. They were going on about yesterday’s lesson, but Hermione can’t’ve been there, because she was with us in Care of Magical Creatures! And Ernie McMillan told me she’s never missed a Muggle Studies class, but half of them are at the same time as Divination, and she’s never missed one of them either!† Harry didn’t have time to fathom the mystery of Hermione’s impossible schedule at the moment; he really needed to get on with Snape’s essay. Two seconds later, however, he was interrupted again, this time by Wood. â€Å"Bad news, Harry. I’ve just been to see Professor McGonagall about the Firebolt. She — er — got a bit shirty with me. Told me I’d got my priorities wrong. Seemed to think I cared more about winning the Cup than I do about you staying alive. Just because I told her I didn’t care if it threw you off, as long as you caught the Snitch first.† Wood shook his head in disbelief. â€Å"Honestly, the way she was yelling at me†¦you’d think I’d said something terrible. Then I asked her how much longer she was going to keep it†¦Ã¢â‚¬  He screwed up his face and imitated Professor McGonagall’s severe voice. â€Å"As long as necessary, Wood†Ã¢â‚¬ ¦I reckon it’s time you ordered a new broom, Harry. There’s an order form at the back of Which Broomstick†¦you could get a Nimbus Two Thousand and One, like Malfoy’s got.† â€Å"I’m not buying anything Malfoy thinks is good,† said Harry flatly. January faded imperceptibly into February, with no change in the bitterly cold weather. The match against Ravenclaw was drawing nearer and nearer, but Harry still hadn’t ordered a new broom. He was now asking Professor McGonagall for news of the Firebolt after every Transfiguration lesson, Ron standing hopefully at his shoulder, Hermione rushing past with her face averted. â€Å"No, Potter, you can’t have it back yet,† Professor McGonagall told him the twelfth time this happened, before he’d even opened his mouth. â€Å"We’ve checked for most of the usual curses, but Professor Flitwick believes the broom might be carrying a Hurling Hex. I shall tell you once we’ve finished checking it. Now, please stop badgering me.† To make matters even worse, Harry’s anti-Dementor lessons were not going nearly as well as he had hoped. Several sessions on, he was able to produce an indistinct, silvery shadow every time the Boggart-Dementor approached him, but his Patronus was too feeble to drive the Dementor away. All it did was hover, like a semitransparent cloud, draining Harry of energy as he fought to keep it there. Harry felt angry with himself, guilty about his secret desire to hear his parents’ voices again. â€Å"You’re expecting too much of yourself,† said Professor Lupin, sternly in their fourth week of practice. â€Å"For a thirteen-year-old wizard, even an indistinct Patronus is a huge achievement. You aren’t passing out anymore, are you?† â€Å"I thought a Patronus would — charge the Dementors down or something,† said Harry dispiritedly. â€Å"Make them disappear –â€Å" â€Å"The true Patronus does do that,† said Lupin. â€Å"But you’ve achieved a great deal in a very short space of time. If the Dementors put in an appearance at your next Quidditch match, You will be able to keep them at bay long enough to get back to the ground.† â€Å"You said it’s harder if there are loads of them,† said Harry. â€Å"I have complete confidence in you,† said Lupin, smiling. â€Å"Here — you’ve earned a drink. Something from the Three Broomsticks. You won’t have tried it before –â€Å" He pulled two bottles out of his briefcase. â€Å"Butterbeer!† said Harry, without thinking. â€Å"Yeah, I like that stuff!† Lupin raised an eyebrow. â€Å"Oh — Ron and Hermione brought me some back from Hogsmeade,† Harry lied quickly. â€Å"I see,† said Lupin, though he still looked slightly suspicious. â€Å"Well — let’s drink to a Gryffindor victory against Ravenclaw! Not that I’m supposed to take sides, as a teacher†¦Ã¢â‚¬  he added hastily. They drank the butterbeer in silence, until Harry voiced something he’d been wondering for a while. â€Å"What’s under a Dementor’s hood?† Professor Lupin lowered his bottle thoughtfully. â€Å"Hmmm †¦ well, the only people who really know are in no condition to tell us. You see, the Dementor lowers its hood only to use its last and worst weapon.† â€Å"What’s that?† â€Å"They call it the Dementor’s Kiss,† said Lupin, with a slightly twisted smile. â€Å"It’s what Dementors do to those they wish to destroy utterly. I suppose there must be some kind of mouth under there, because they clamp their jaws upon the mouth of the victim and — and suck out his soul.† Harry accidentally spat out a bit of butterbeer. â€Å"What — they kill –?† â€Å"Oh no,† said Lupin. â€Å"Much worse than that. You can exist without your soul, you know, as long as your brain and heart are still working. But you’ll have no sense of self anymore, no memory, no†¦anything. There’s no chance at all of recovery. You’ll just exist. As an empty shell. And your soul is gone forever†¦lost.† Lupin drank a little more butterbeer, then said, â€Å"It’s the fate that awaits Sirius Black. It was in the Daily Prophet this morning. The Ministry have given the Dementors permission to perform it if they find him.† Harry sat stunned for a moment at the idea of someone having their soul sucked out through their mouth. But then he thought of Black. â€Å"He deserves it,† he said suddenly. â€Å"You think so?† said Lupin lightly. â€Å"Do you really think anyone deserves that?† â€Å"Yes,† said Harry defiantly. â€Å"For†¦for some things†¦Ã¢â‚¬  He would have liked to have told Lupin about the conversation he’d overheard about Black in the Three Broomsticks, about Black betraying his mother and father, but it would have involved revealing that he’d gone to Hogsmeade without permission, and he knew Lupin wouldn’t be very impressed by that. So he finished his butterbeer, thanked Lupin, and left the History of Magic classroom. Harry half wished that he hadn’t asked what was under a Dementor’s hood, the answer had been so horrible, and he was so lost in unpleasant thoughts of what it would feel like to have your soul sucked out of you that he walked headlong into Professor McGonagall halfway up the stairs. â€Å"Do watch where you’re going, Potter!† â€Å"Sorry, Professor –â€Å" â€Å"I’ve just been looking for you in the Gryffindor common room, Well, here it is, we’ve done everything we could think of, and there doesn’t seem to be anything wrong with it at all — you’ve got a very good friend somewhere, Potter†¦Ã¢â‚¬  Harry’s jaw dropped. She was holding out his Firebolt, and it looked as magnificent as ever. â€Å"I can have it back?† Harry said weakly. â€Å"Seriously?† â€Å"Seriously,† said Professor McGonagall, and she was actually smiling. â€Å"I daresay you’ll need to get the feel of it before Saturday’s match, won’t you? And Potter — do try and win, won’t you? Or we’ll be out of the running for the eighth year in a row, as Professor Snape was kind enough to remind me only last night†¦Ã¢â‚¬  Speechless, Harry carried the Firebolt back upstairs toward Gryffindor Tower. As he turned a corner, he saw Ron dashing toward him, grinning from ear to ear. â€Å"She gave it to you? Excellent! Listen, can I still have a go on it? Tomorrow?† â€Å"Yeah†¦anything†¦Ã¢â‚¬  said Harry, his heart lighter than it had been in a month. â€Å"You know what — we should make up with Hermione†¦She was only trying to help†¦Ã¢â‚¬  â€Å"Yeah, all right,† said Ron. â€Å"She’s in the common room now working — for a change.† They turned into the corridor to Gryffindor Tower and saw Neville Longbottom, pleading with Sir Cadogan, who seemed to be refusing him entrance. â€Å"I wrote them down!† Neville was saying tearfully. â€Å"But I must’ve dropped them somewhere!† â€Å"A likely tale!† roared Sir Cadogan. Then, spotting Harry and Ron: â€Å"Good even, my fine young yeomen! Come clap this loon in irons. He is trying to force entry to the chambers within!† â€Å"Oh, shut up,† said Ron as he and Harry drew level with Neville. â€Å"I’ve lost the passwords!† Neville told them miserably. â€Å"I made him tell me what passwords he was going to use this week, because he keeps changing them, and now I don’t know what I’ve done with them!† â€Å"Oddsbodkins,† said Harry to Sir Cadogan, who looked extremely disappointed and reluctantly swung forward to let them into the common room. There was a sudden, excited murmur as every head turned and the next moment, Harry was surrounded by people exclaiming over his Firebolt. â€Å"Where’d you get it, Harry?† â€Å"Will you let me have a go?† â€Å"Have you ridden it yet, Harry?† â€Å"Ravenclaw’ll have no chance, they’re all on Cleansweep Sevens!† â€Å"Can I just hold it, Harry?† After ten minutes or so, during which the Firebolt was Passed around and admired from every angle, the crowd dispersed and Harry and Ron had a clear view of Hermione, the only person who hadn’t rushed over to them, bent over her work and carefully avoiding their eyes. Harry and Ron approached her table and at last, she looked up. â€Å"I got it back,† said Harry, grinning at her and holding up the Firebolt. â€Å"See, Hermione? There wasn’t anything wrong with it!† said Ron. â€Å"Well — there might have been!† said Hermione. â€Å"I mean, at least you know now that it’s safe!† â€Å"Yeah, I suppose so,† said Harry. â€Å"I’d better put it upstairs.† â€Å"I’ll take it!† said Ron eagerly. â€Å"I’ve got to give Scabbers his rat tonic.† He took the Firebolt and, holding it as if it were made of glass, carried it away up the boys’ staircase. â€Å"Can I sit down, then?† Harry asked Hermione. â€Å"I suppose so,† said Hermione, moving a great stack of parchment off a chair. Harry looked around at the cluttered table, at the long Arithmancy essay on which the ink was still glistening, at the even longer Muggle Studies essay (‘Explain Why Muggles Need Electricity’) and at the rune translation Hermione was now poring over. â€Å"How are you getting through all this stuff?† Harry asked her. â€Å"Oh, well — you know — working hard,† said Hermione. Close-up, Harry saw that she looked almost as tired as Lupin. â€Å"Why don’t you just drop a couple of subjects?† Harry asked, watching her lifting books as she searched for her rune dictionary. â€Å"I couldn’t do that!† said Hermione, looking scandalized. â€Å"Arithmancy looks terrible,† said Harry, picking up a very complicated-looking number chart. â€Å"Oh no, it’s wonderful!† said Hermione earnestly. â€Å"It’s my favorite subject! It’s –â€Å" But exactly what was wonderful about Arithmancy, Harry never found out. At that precise moment, a strangled yell echoed down the boys’ staircase. The whole common room fell silent, staring, petrified, at the entrance. Then came hurried footsteps, growing louder and louder — and then Ron came leaping into view, dragging with him a bedsheet. â€Å"LOOK!† he bellowed, striding over to Hermione’s table. â€Å"LOOK!† he yelled, shaking the sheets in her face. â€Å"Ron, what –?† â€Å"SCABBERS! LOOK! SCABBERS!† Hermione was leaning away from Ron, looking utterly bewildered. Harry looked down at the sheet Ron was holding. There was something red on it. Something that looked horribly like — â€Å"BLOOD!† Ron yelled into the stunned silence. â€Å"HE’S GONE! AND YOU KNOW WHAT WAS ON THE FLOOR?† â€Å"N — no,† said Hermione in a trembling voice. Ron threw something down onto Hermione’s rune translation. Hermione and Harry leaned forward. Lying on top of the weird, spiky shapes were several long, ginger cat hairs. Chapter 12 The Patronus As far as he was concerned, the stripping-down of a brand-new Firebolt was nothing less than criminal damage. Hermione, who remained convinced that she had acted for the best, started avoiding the common room. Harry and Ron supposed she had taken refuge in the library and didn’t try to persuade her to come back. All in all, they were glad when the rest of the school returned shortly after New Year, and Gryffindor Tower became crowded and noisy again. Wood sought Harry out on the night before term started. â€Å"Had a good Christmas?† he said, and then, without waiting for an answer, he sat down, lowered his voice, and said, â€Å"I’ve been, doing some thinking over Christmas, Harry. After last match, you know. If the Dementors come to the next one†¦I mean†¦we can’t afford you to — well –â€Å" Wood broke off, looking awkward. â€Å"I’m working on it,† said Harry quickly. â€Å"Professor Lupin said he’d train me to ward off the Dementors. We should be starting this week. He said he’d have time after Christmas.† â€Å"Ah,† said Wood, his expression clearing. â€Å"Well, in that case — I really didn’t want to lose you as Seeker, Harry. And have you ordered a new broom yet?† â€Å"No,† said Harry. â€Å"What! You’d better get a move on, you know — you can’t ride that Shooting Star against Ravenclaw!† â€Å"He got a Firebolt for Christmas,† said Ron. â€Å"A Firebolt? No! Seriously? A — a real Firebolt?† â€Å"Don’t get excited, Oliver,† said Harry gloomily. â€Å"I haven’t got it anymore. It was confiscated.† And he explained all about how the Firebolt was now being checked for jinxes. â€Å"Jinxed? How could it be jinxed?† â€Å"Sirius Black,† Harry said wearily. â€Å"He’s supposed to be after me. So McGonagall reckons he might have sent it.† Waving aside the information that a famous murderer was after his Seeker, Wood said, â€Å"But Black couldn’t have bought a Firebolt! He’s on the run! The whole country’s on the lookout for him! How could he just walk into Quality Quidditch Supplies and buy a broomstick?† â€Å"I know,† said Harry, â€Å"but McGonagall still wants to strip it down –â€Å" Wood went pale. â€Å"I’ll go and talk to her, Harry,† he promised. â€Å"I’ll make her see reason†¦A Firebolt†¦a real Firebolt, on our team †¦She wants Gryffindor to win as much as we do†¦I’ll make her see sense. A Firebolt†¦.† Classes started again the next day. The last thing anyone felt like doing was spending two hours on the grounds on a raw January morning, but Hagrid had provided a bonfire full of salamanders for their enjoyment, and they spent an unusually good lesson collecting dry wood and leaves to keep the fire blazing while the flame-loving lizards scampered up and down the crumbling, white-hot logs. The first Divination lesson of the new term was much less fun; Professor Trelawney was now teaching them palmistry, and she lost no time in informing Harry that he had the shortest life line she had ever seen. It was Defense Against the Dark Arts that Harry was keen to get to; after his conversation with Wood, he wanted to get started on his anti-Dementor lessons as soon as possible. â€Å"Ah yes,† said Lupin, when Harry reminded him of his promise at the end of class. â€Å"Let me see†¦how about eight o’clock on Thursday evening? The History of Magic classroom should be large enough†¦I’ll have to think carefully about how we’re going to do this†¦We can’t bring a real Dementor into the castle to practice on†¦.† â€Å"Still looks ill, doesn’t he?† said Ron as they walked down the corridor, heading to dinner. â€Å"What d’you reckon’s the matter with him?† There was a loud and impatient â€Å"tuh† from behind them. It was Hermione, who had been sitting at the feet of a suit of armor, repacking her bag, which was so full of books it wouldn’t close. â€Å"And what are you tutting at us for?† said Ron irritably. â€Å"Nothing,† said Hermione in a lofty voice, heaving her bag back over her shoulder. â€Å"Yes, you were,† said Ron. â€Å"I said I wonder what’s wrong with Lupin, and you –â€Å" â€Å"Well, isn’t it obvious?† said Hermione, with a look of maddening superiority. â€Å"If you don’t want to tell us, don’t,† snapped Ron. â€Å"Fine,† said Hermione haughtily, and she marched off. â€Å"She doesn’t know,† said Ron, staring resentfully after Hermione. â€Å"She’s just trying to get us to talk to her again.† At eight o’clock on Thursday evening, Harry left Gryffindor Tower for the History of Magic classroom. It was dark and empty when he arrived, but he lit the lamps with his wand and had waited only five minutes when Professor Lupin turned up, carrying a large packing case, which he heaved onto Professor Binn’s desk. â€Å"What’s that?† said Harry. â€Å"Another Boggart,† said Lupin, stripping off his cloak. â€Å"I’ve been combing the castle ever since Tuesday, and very luckily, I found this one lurking inside Mr. Filch’s filing cabinet. It’s the nearest we’ll get to a real Dementor. The Boggart will turn into a Dementor when he sees you, so we’ll be able to practice on him. I can store him in my office when we’re not using him; there’s a cupboard under my desk he’ll like.† â€Å"Okay,† said Harry, trying to sound as though he wasn’t apprehensive at all and merely glad that Lupin had found such a good substitute for a real Dementor. â€Å"So†¦Ã¢â‚¬  Professor Lupin had taken out his own wand, and indicated that Harry should do the same. â€Å"The spell I am going to try and teach you is highly advanced magic, Harry — well beyond Ordinary Wizarding Level. It is called the Patronus Charm.† â€Å"How does it work?† said Harry nervously. â€Å"Well, when it works correctly, It conjures up a Patronus,† said Lupin, â€Å"which is a kind of anti-Dementor — a guardian that acts as a shield between you and the Dementor.† Harry had a sudden vision of himself crouching behind a Hagrid-sized figure holding a large club. Professor Lupin continued, â€Å"The Patronus is a kind of positive force, a projection of the very things that the Dementor feeds upon — hope, happiness, the desire to survive — but it cannot feel despair, as real humans can, so the Dementors can’t hurt it. But I must warn you, Harry, that the charm might be too advanced for you. Many qualified wizards have difficulty with it.† â€Å"What does a Patronus look like?† said Harry curiously. â€Å"Each one is unique to the wizard who conjures it.† â€Å"And how do you conjure it?† â€Å"With an incantation, which will work only if you are concentrating, with all your might, on a single, very happy memory.† Harry cast his mind about for a happy memory. Certainly, nothing that had happened to him at the Dursleys’ was going to do. Finally, he settled on the moment when he had first ridden a broomstick. â€Å"Right,† he said, trying to recall as exactly as possible the wonderful, soaring sensation of his stomach. â€Å"The incantation is this –† Lupin cleared his throat. â€Å"Expecto patronum!† â€Å"Expecto patronum,† Harry repeated under his breath, â€Å"expecto patronum.† â€Å"Concentrating hard on your happy memory?† â€Å"Oh — yeah –† said Harry, quickly forcing his thoughts back to that first broom ride. â€Å"Expecto patrono — no, patronum — sorry — expecto patronum, expecto patronum† Something whooshed suddenly out of the end of his wand; it looked like a wisp of silvery gas. â€Å"Did you see that?† said Harry excitedly. â€Å"Something happened!† â€Å"Very good,† said Lupin, smiling. â€Å"Right, then — ready to try it on a Dementor?† â€Å"Yes,† Harry said, gripping his wand very tightly, and moving into the middle of the deserted classroom. He tried to keep his mind on flying, but something else kept intruding†¦Any second now, he might hear his mother again†¦but he shouldn’t think that, or he would hear her again, and he didn’t want to†¦or did he? Lupin grasped the lid of the packing case and pulled. A Dementor rose slowly from the box, its hooded face turned toward Harry, one glistening, scabbed hand gripping its cloak. The lamps around the classroom flickered and went out. The Dementor stepped from the box and started to sweep silently toward Harry, drawing a deep, rattling breath. A wave of piercing cold broke over him — â€Å"Expecto patronum!† Harry yelled. â€Å"Expecto patronum! Expecto –â€Å" But the classroom and the Dementor were dissolving†¦Harry was falling again through thick white fog, and his mother’s voice was louder than ever, echoing inside his head — â€Å"Not Harry! Not Harry! Please — I’ll do anything –â€Å" â€Å"Stand aside — stand aside, girl –â€Å" â€Å"Harry!† Harry jerked back to life. He was lying flat on his back on the floor. The classroom lamps were alight again. He didn’t have to ask what had happened. â€Å"Sorry,† he muttered, sitting up and feeling cold sweat trickling down behind his glasses. â€Å"Are you all right?† said Lupin. â€Å"Yes†¦Ã¢â‚¬  Harry pulled himself up on one of the desks and leaned against it. â€Å"Here –† Lupin handed him a Chocolate Frog. â€Å"Eat this before we try again. I didn’t expect you to do it your first time; in fact, I would have been astounded if you had.† â€Å"It’s getting worse,† Harry muttered, biting off the Frog’s head. â€Å"I could hear her louder that time — and him — Voldemort –â€Å" Lupin looked paler than usual. â€Å"Harry, if you don’t want to continue, I will more than understand –â€Å" â€Å"I do!† said Harry fiercely, stuffing the rest of the Chocolate Frog into his mouth. â€Å"I’ve got to! What if the Dementors turn up at our match against Ravenclaw? I can’t afford to fall off again. If we lose this game we’ve lost the Quidditch Cup!† â€Å"All right then†¦Ã¢â‚¬  said Lupin. â€Å"You might want to select another memory, a happy memory, I mean, to concentrate on†¦That one doesn’t seem to have been strong enough†¦Ã¢â‚¬  Harry thought hard and decided his feelings when Gryffindor had won the House Championship last year had definitely qualified as very happy. He gripped his wand tightly again and took up his position in the middle of the classroom. â€Å"Ready?† said Lupin, gripping the box lid. â€Å"Ready,† said Harry; trying hard to fill his head with happy thoughts about Gryffindor winning, and not dark thoughts about what was going to happen when the box opened. â€Å"Go!† said Lupin, pulling off the lid. The room went icily cold and dark once more. The Dementor glided forward, drawing its breath; one rotting hand was extending toward Harry — â€Å"Expecto patronum!† Harry yelled. â€Å"Expecto patronum! Expecto Pat –â€Å" White fog obscured his senses†¦big, blurred shapes were moving around him†¦then came a new voice, a man’s voice, shouting, panicking — â€Å"Lily, take Harry and go! It’s him! Go! Run! I’ll hold him off –â€Å" The sounds of someone stumbling from a room — a door bursting open — a cackle of high- pitched laughter — â€Å"Harry! Harry†¦wake up†¦Ã¢â‚¬  Lupin was tapping Harry hard on the face. This time it was a minute before Harry understood why he was lying on a dusty classroom floor. â€Å"I heard my dad,† Harry mumbled. â€Å"That’s the first time I’ve ever heard him — he tried to take on Voldemort himself, to give my mum time to run for it†¦Ã¢â‚¬  Harry suddenly realized that there were tears on his face mingling with the sweat. He bent his face as low as possible, wiping them off on his robes, pretending to do up his shoelace, so that Lupin wouldn’t see. â€Å"You heard James?† said Lupin in a strange voice. â€Å"Yeah†¦Ã¢â‚¬  Face dry, Harry looked up. â€Å"Why — you didn’t know my dad, did you?† â€Å"I — I did, as a matter of fact,† said Lupin. â€Å"We were friends at Hogwarts. Listen, Harry — perhaps we should leave it here for tonight. This charm is ridiculously advanced†¦I shouldn’t have suggested putting you through this†¦Ã¢â‚¬  â€Å"No!† said Harry. He got up again. â€Å"I’ll have one more go! I’m not thinking of happy enough things, that’s what it is†¦hang on†¦Ã¢â‚¬  He racked his brains. A really, really happy memory†¦one that he could turn into a good, strong Patronus†¦. The moment when he’d first found out he was a wizard, and would be leaving the Dursleys for Hogwarts! If that wasn’t a happy memory, he didn’t know what was†¦Concentrating very hard on how he had felt when he’d realized he’d be leaving Privet Drive, Harry got to his feet and faced the packing case once more. â€Å"Ready?† said Lupin, who looked as though he were doing this against his better judgment. â€Å"Concentrating hard? All right — go!† He pulled off the lid of the case for the third time, and the Dementor rose out of it; the room fell cold and dark — â€Å"EXPECTO PATRONUM!† Harry bellowed. â€Å"EXPECTO PATRONUM! EXPECTO PATRONUM!† The screaming inside Harry’s head had started again — except this time, it sounded as though it were coming from a badly tuned radio — softer and louder and softer again†¦and he could still see the Dementor†¦it had halted†¦and then a huge, silver shadow came bursting out of the end of Harry’s wand, to hover between him and the Dementor, and though Harry’s legs felt like water, he was still on his feet — though for how much longer, he wasn’t sure†¦ â€Å"Riddikulus!† roared Lupin, springing forward. There was a loud crack, and Harry’s cloudy Patronus vanished along with the Dementor; he sank into a chair, feeling as exhausted as if he’d just run a mile, and felt his legs shaking. Out of the corner of his eye, he saw Professor Lupin forcing the Boggart back into the packing case with his wand; it had turned into a silvery orb again. â€Å"Excellent!† Lupin said, striding over to where Harry sat. â€Å"Excellent, Harry! That was definitely a start!† â€Å"Can we have another go? Just one more go?† â€Å"Not now,† said Lupin firmly. â€Å"You’ve had enough for one night. Here –â€Å" He handed Harry a large bar of Honeydukes’ best chocolate. â€Å"Eat the lot, or Madam Pomfrey will be after my blood. Same time next week?† â€Å"Okay,† said Harry. He took a bite of the chocolate and watched Lupin extinguishing the lamps that had rekindled with the disappearance of the Dementor. A thought had just occurred to him. â€Å"Professor Lupin?† he said. â€Å"If you knew my dad, you must’ve known Sirius Black as well.† Lupin turned very quickly. â€Å"What gives you that idea?† he said sharply. â€Å"Nothing — I mean, I just knew they were friends at Hogwarts too†¦Ã¢â‚¬  Lupin’s face relaxed. â€Å"Yes, I knew him,† he said shortly. â€Å"Or I thought I did. You’d better be off, Harry, it’s getting late.† Harry left the classroom, walking along the corridor and around a corner, then took a detour behind a suit of armor and sank down on its plinth to finish his chocolate, wishing he hadn’t mentioned Black, as Lupin was obviously not keen on the subject. Then Harry’s thoughts wandered back to his mother and father †¦ He felt drained and strangely empty, even though he was so full of chocolate. Terrible though it was to hear his parents’ last moments replayed inside his head, these were the only times Harry had heard their voices since he was a very small child. But he’d never be able to produce a proper Patronus if he half wanted to hear his parents again †¦ â€Å"They’re dead,† he told himself sternly. â€Å"They’re dead and listening to echoes of them won’t bring them back. You’d better get a grip on yourself if you want that Quidditch Cup.† He stood up, crammed the last bit of chocolate into his mouth, and headed back to Gryffindor Tower. Ravenclaw played Slytherin a week after the start of term. Slytherin won, though narrowly. According to Wood, this was good news for Gryffindor, who would take second place if they beat Ravenclaw too. He therefore increased the number of team practices to five a week. This meant that with Lupin’s anti-Dementor classes, which in themselves were more draining than six Quidditch practices, Harry had just one night a week to do all his homework. Even so, he was not showing the strain nearly as much as Hermione, whose immense workload finally seemed to be getting to her. Every night, without fail, Hermione was to be seen in a corner of the common room, several tables spread with books, Arithmancy charts, rune dictionaries, diagrams of Muggles lifting heavy objects, and file upon file of extensive notes; she barely spoke to anybody and snapped when she was interrupted. â€Å"How’s she doing it?† Ron muttered to Harry one evening as Harry sat finishing a nasty essay on Undetectable Poisons for Snape. Harry looked up. Hermione was barely visible behind a tottering pile of books. â€Å"Doing what?† â€Å"Getting to all her classes!† Ron said. â€Å"I heard her talking to Professor Vector, that Arithmancy witch, this morning. They were going on about yesterday’s lesson, but Hermione can’t’ve been there, because she was with us in Care of Magical Creatures! And Ernie McMillan told me she’s never missed a Muggle Studies class, but half of them are at the same time as Divination, and she’s never missed one of them either!† Harry didn’t have time to fathom the mystery of Hermione’s impossible schedule at the moment; he really needed to get on with Snape’s essay. Two seconds later, however, he was interrupted again, this time by Wood. â€Å"Bad news, Harry. I’ve just been to see Professor McGonagall about the Firebolt. She — er — got a bit shirty with me. Told me I’d got my priorities wrong. Seemed to think I cared more about winning the Cup than I do about you staying alive. Just because I told her I didn’t care if it threw you off, as long as you caught the Snitch first.† Wood shook his head in disbelief. â€Å"Honestly, the way she was yelling at me†¦you’d think I’d said something terrible. Then I asked her how much longer she was going to keep it†¦Ã¢â‚¬  He screwed up his face and imitated Professor McGonagall’s severe voice. â€Å"As long as necessary, Wood†Ã¢â‚¬ ¦I reckon it’s time you ordered a new broom, Harry. There’s an order form at the back of Which Broomstick†¦you could get a Nimbus Two Thousand and One, like Malfoy’s got.† â€Å"I’m not buying anything Malfoy thinks is good,† said Harry flatly. January faded imperceptibly into February, with no change in the bitterly cold weather. The match against Ravenclaw was drawing nearer and nearer, but Harry still hadn’t ordered a new broom. He was now asking Professor McGonagall for news of the Firebolt after every Transfiguration lesson, Ron standing hopefully at his shoulder, Hermione rushing past with her face averted. â€Å"No, Potter, you can’t have it back yet,† Professor McGonagall told him the twelfth time this happened, before he’d even opened his mouth. â€Å"We’ve checked for most of the usual curses, but Professor Flitwick believes the broom might be carrying a Hurling Hex. I shall tell you once we’ve finished checking it. Now, please stop badgering me.† To make matters even worse, Harry’s anti-Dementor lessons were not going nearly as well as he had hoped. Several sessions on, he was able to produce an indistinct, silvery shadow every time the Boggart-Dementor approached him, but his Patronus was too feeble to drive the Dementor away. All it did was hover, like a semitransparent cloud, draining Harry of energy as he fought to keep it there. Harry felt angry with himself, guilty about his secret desire to hear his parents’ voices again. â€Å"You’re expecting too much of yourself,† said Professor Lupin, sternly in their fourth week of practice. â€Å"For a thirteen-year-old wizard, even an indistinct Patronus is a huge achievement. You aren’t passing out anymore, are you?† â€Å"I thought a Patronus would — charge the Dementors down or something,† said Harry dispiritedly. â€Å"Make them disappear –â€Å" â€Å"The true Patronus does do that,† said Lupin. â€Å"But you’ve achieved a great deal in a very short space of time. If the Dementors put in an appearance at your next Quidditch match, You will be able to keep them at bay long enough to get back to the ground.† â€Å"You said it’s harder if there are loads of them,† said Harry. â€Å"I have complete confidence in you,† said Lupin, smiling. â€Å"Here — you’ve earned a drink. Something from the Three Broomsticks. You won’t have tried it before –â€Å" He pulled two bottles out of his briefcase. â€Å"Butterbeer!† said Harry, without thinking. â€Å"Yeah, I like that stuff!† Lupin raised an eyebrow. â€Å"Oh — Ron and Hermione brought me some back from Hogsmeade,† Harry lied quickly. â€Å"I see,† said Lupin, though he still looked slightly suspicious. â€Å"Well — let’s drink to a Gryffindor victory against Ravenclaw! Not that I’m supposed to take sides, as a teacher†¦Ã¢â‚¬  he added hastily. They drank the butterbeer in silence, until Harry voiced something he’d been wondering for a while. â€Å"What’s under a Dementor’s hood?† Professor Lupin lowered his bottle thoughtfully. â€Å"Hmmm †¦ well, the only people who really know are in no condition to tell us. You see, the Dementor lowers its hood only to use its last and worst weapon.† â€Å"What’s that?† â€Å"They call it the Dementor’s Kiss,† said Lupin, with a slightly twisted smile. â€Å"It’s what Dementors do to those they wish to destroy utterly. I suppose there must be some kind of mouth under there, because they clamp their jaws upon the mouth of the victim and — and suck out his soul.† Harry accidentally spat out a bit of butterbeer. â€Å"What — they kill –?† â€Å"Oh no,† said Lupin. â€Å"Much worse than that. You can exist without your soul, you know, as long as your brain and heart are still working. But you’ll have no sense of self anymore, no memory, no†¦anything. There’s no chance at all of recovery. You’ll just exist. As an empty shell. And your soul is gone forever†¦lost.† Lupin drank a little more butterbeer, then said, â€Å"It’s the fate that awaits Sirius Black. It was in the Daily Prophet this morning. The Ministry have given the Dementors permission to perform it if they find him.† Harry sat stunned for a moment at the idea of someone having their soul sucked out through their mouth. But then he thought of Black. â€Å"He deserves it,† he said suddenly. â€Å"You think so?† said Lupin lightly. â€Å"Do you really think anyone deserves that?† â€Å"Yes,† said Harry defiantly. â€Å"For†¦for some things†¦Ã¢â‚¬  He would have liked to have told Lupin about the conversation he’d overheard about Black in the Three Broomsticks, about Black betraying his mother and father, but it would have involved revealing that he’d gone to Hogsmeade without permission, and he knew Lupin wouldn’t be very impressed by that. So he finished his butterbeer, thanked Lupin, and left the History of Magic classroom. Harry half wished that he hadn’t asked what was under a Dementor’s hood, the answer had been so horrible, and he was so lost in unpleasant thoughts of what it would feel like to have your soul sucked out of you that he walked headlong into Professor McGonagall halfway up the stairs. â€Å"Do watch where you’re going, Potter!† â€Å"Sorry, Professor –â€Å" â€Å"I’ve just been looking for you in the Gryffindor common room, Well, here it is, we’ve done everything we could think of, and there doesn’t seem to be anything wrong with it at all — you’ve got a very good friend somewhere, Potter†¦Ã¢â‚¬  Harry’s jaw dropped. She was holding out his Firebolt, and it looked as magnificent as ever. â€Å"I can have it back?† Harry said weakly. â€Å"Seriously?† â€Å"Seriously,† said Professor McGonagall, and she was actually smiling. â€Å"I daresay you’ll need to get the feel of it before Saturday’s match, won’t you? And Potter — do try and win, won’t you? Or we’ll be out of the running for the eighth year in a row, as Professor Snape was kind enough to remind me only last night†¦Ã¢â‚¬  Speechless, Harry carried the Firebolt back upstairs toward Gryffindor Tower. As he turned a corner, he saw Ron dashing toward him, grinning from ear to ear. â€Å"She gave it to you? Excellent! Listen, can I still have a go on it? Tomorrow?† â€Å"Yeah†¦anything†¦Ã¢â‚¬  said Harry, his heart lighter than it had been in a month. â€Å"You know what — we should make up with Hermione†¦She was only trying to help†¦Ã¢â‚¬  â€Å"Yeah, all right,† said Ron. â€Å"She’s in the common room now working — for a change.† They turned into the corridor to Gryffindor Tower and saw Neville Longbottom, pleading with Sir Cadogan, who seemed to be refusing him entrance. â€Å"I wrote them down!† Neville was saying tearfully. â€Å"But I must’ve dropped them somewhere!† â€Å"A likely tale!† roared Sir Cadogan. Then, spotting Harry and Ron: â€Å"Good even, my fine young yeomen! Come clap this loon in irons. He is trying to force entry to the chambers within!† â€Å"Oh, shut up,† said Ron as he and Harry drew level with Neville. â€Å"I’ve lost the passwords!† Neville told them miserably. â€Å"I made him tell me what passwords he was going to use this week, because he keeps changing them, and now I don’t know what I’ve done with them!† â€Å"Oddsbodkins,† said Harry to Sir Cadogan, who looked extremely disappointed and reluctantly swung forward to let them into the common room. There was a sudden, excited murmur as every head turned and the next moment, Harry was surrounded by people exclaiming over his Firebolt. â€Å"Where’d you get it, Harry?† â€Å"Will you let me have a go?† â€Å"Have you ridden it yet, Harry?† â€Å"Ravenclaw’ll have no chance, they’re all on Cleansweep Sevens!† â€Å"Can I just hold it, Harry?† After ten minutes or so, during which the Firebolt was Passed around and admired from every angle, the crowd dispersed and Harry and Ron had a clear view of Hermione, the only person who hadn’t rushed over to them, bent over her work and carefully avoiding their eyes. Harry and Ron approached her table and at last, she looked up. â€Å"I got it back,† said Harry, grinning at her and holding up the Firebolt. â€Å"See, Hermione? There wasn’t anything wrong with it!† said Ron. â€Å"Well — there might have been!† said Hermione. â€Å"I mean, at least you know now that it’s safe!† â€Å"Yeah, I suppose so,† said Harry. â€Å"I’d better put it upstairs.† â€Å"I’ll take it!† said Ron eagerly. â€Å"I’ve got to give Scabbers his rat tonic.† He took the Firebolt and, holding it as if it were made of glass, carried it away up the boys’ staircase. â€Å"Can I sit down, then?† Harry asked Hermione. â€Å"I suppose so,† said Hermione, moving a great stack of parchment off a chair. Harry looked around at the cluttered table, at the long Arithmancy essay on which the ink was still glistening, at the even longer Muggle Studies essay (‘Explain Why Muggles Need Electricity’) and at the rune translation Hermione was now poring over. â€Å"How are you getting through all this stuff?† Harry asked her. â€Å"Oh, well — you know — working hard,† said Hermione. Close-up, Harry saw that she looked almost as tired as Lupin. â€Å"Why don’t you just drop a couple of subjects?† Harry asked, watching her lifting books as she searched for her rune dictionary. â€Å"I couldn’t do that!† said Hermione, looking scandalized. â€Å"Arithmancy looks terrible,† said Harry, picking up a very complicated-looking number chart. â€Å"Oh no, it’s wonderful!† said Hermione earnestly. â€Å"It’s my favorite subject! It’s –â€Å" But exactly what was wonderful about Arithmancy, Harry never found out. At that precise moment, a strangled yell echoed down the boys’ staircase. The whole common room fell silent, staring, petrified, at the entrance. Then came hurried footsteps, growing louder and louder — and then Ron came leaping into view, dragging with him a bedsheet. â€Å"LOOK!† he bellowed, striding over to Hermione’s table. â€Å"LOOK!† he yelled, shaking the sheets in her face. â€Å"Ron, what –?† â€Å"SCABBERS! LOOK! SCABBERS!† Hermione was leaning away from Ron, looking utterly bewildered. Harry looked down at the sheet Ron was holding. There was something red on it. Something that looked horribly like — â€Å"BLOOD!† Ron yelled into the stunned silence. â€Å"HE’S GONE! AND YOU KNOW WHAT WAS ON THE FLOOR?† â€Å"N — no,† said Hermione in a trembling voice. Ron threw something down onto Hermione’s rune translation. Hermione and Harry leaned forward. Lying on top of the weird, spiky shapes were several long, ginger cat hairs.

Energy needs in Australia Research Paper Example | Topics and Well Written Essays - 3750 words

Energy needs in Australia - Research Paper Example At the same time, there is the issue of the global climate change and its effects on the environment. These factors are likely to affect the economic activity, as well as reduce the available revenue. Also, Australia’s population is expected to be about 35.9 million people by the year 2050. This directly translates to higher energy needs. Therefore, a comprehensive research is necessary in order to determine the energy needs that Australia has and how they can be sustained in the future. B. Significance of the Study Australia is a modern technological society. This means that the country makes a considerable use of energy in order to make the lives of its citizens better and more enjoyable. With a growing population, the use of energy will also increase. The growing populations also have to live better and enjoyable lives. Most people have been dependent on oil and other fossil fuels. However, these are energy resources that will be depleted at some point or the other. Therefo re, addressing the energy needs in Australia helps in developing ways, solutions, and policies that will enable Australia to meet its future energy needs. This study is significant in providing a clear picture of the energy situation in Australia, as well as the expected energy consumption in the near future. These details are important in developing both short term and long term measures to meet the energy needs in Australia. C. Research Hypotheses Australia’s energy consumption will increase significantly in the next 10 to 20 years. Also, this increase in energy consumption will be confronted by a pressing need to decrease greenhouse emissions and reduce climate change. Australia’s energy needs will also have to move away from the polluting and diminishing... Several studies have been conducted regarding the situation of energy in various parts of the world. These studies are aimed at adopting measures that are likely to ensure energy security, as well as sustainable development. In addressing future energy needs, it is difficult to separate energy and sustainable development. This is because countries are working towards reducing carbon emissions. This means shifting focus from the burning of hydrocarbons in fossil fuels to the much cleaner renewable and more efficient sustainable sources of energy. This section seeks to perform a review of literature on previous research.In his book Our Energy Future, Justin Healey samples some facts regarding energy in Australia and the world over. According to Healey, Australia’s total energy consumption has more than doubled over the past thirty years. He also notes that the consumption of energy per person has risen by about 40 percent. Australia ushered in the 21st century as one of the worl d’s leading economies. The country has recorded high labor and general productivity, sustained economic growth, and a strong environmental record. These aspects have ensured the continued prosperity for the country. The energy sector has been a key player in this success. It is through the development of the vast energy resources that Australia boasts of, that citizens have access too low-cost energy. It has also attracted a considerable export income. An effective response to global and domestic environmental issues.

About marketing Essay Example | Topics and Well Written Essays - 750 words

About marketing - Essay Example These strategies were part of â€Å"The way forward† an initiative that the CEO adopted to make the company profitable. Ford Company recognized that each of its market segments has unique needs. In this regard, the company introduced new and stronger brands such new Fusion auto. In order to make the new brand attain stronger customer awareness, the company emulated Fusion studio, a promotional campaign that was focused at female customers who highly valued the brand. During the promotion, women were offered free beauty services, music as well as fitness training (Magee and Ford 47). Another strong brand that Ford introduced in the market was the Ford Fiesta. Even though the company brands are focused at meeting the needs of various market segments, Ford Fiesta is a unique model that is accepted in all the market segments. The shift from luxury market in Europe to an emerging market in Asia is another tactic that Ford has adopted to excel in the global market. This has resulted to high demand for Ford models in China and Asia leading to expansion of operations in the two countries. In addition to the introduction of electric vehicles, Ford has continued to emulate effective pricing techniques for its products making it to offer stiff competition to its main rival, Toyota Motor Corporation. Trek Bicycle adopts various market segmentation variables to retain the loyalty of its customers. One of the major variables is lifestyle and behavior. The company realizes that consumers who like to ride in city streets behave differently from those who value mountain riding. In the same way, while some of its customers like a smooth ride, others prefer to experience rough terrains while riding. In this regard, the company focuses at retaining its city riders by selling to them electric motors and pedal-power bikes. Similarly, Trek offers full-suspension model to consumers who value comfort while those who like to feel the terrain are offered with hard-tails. Gender

Sales Force Compensation Term Paper Example | Topics and Well Written Essays - 1250 words

Sales Force Compensation - Term Paper Example As such, the use of total rewards program as a way of attracting, retaining and motivating employees involves the extension of what an employee perceives as being of value to that employee. The need for an effective Total rewards program is underscored by firms being solely dependent upon it for growth, stability and overall success. Likewise, the success of a firm that wants to have an effective sales force must use total rewards program, the size of that firm notwithstanding. 1. Six Features of an Effective Total Rewards Program In order to motivate the sales force to produce the highest number of clients, there are six features of an effective total rewards program that should be put to use. One of the features that of an effective total rewards program that will help is compensation. Compensation is the pay that is extended to an employee for the services that the employee renders. Compensation should not only include both short and long-term rewards. Fair and effective compensat ion is that which supports the organization's goals, mission and business objectives. It is against this backdrop that Nike Inc. provides its personnel with very competitive salary that totally complements employees' duties, roles and responsibilities. Another feature of an effective total rewards program that should be put to use is the definition and moderation of work-life. Work-life comprises a particular set of organizational policies, practices, programs and philosophy which actively sustain and support efforts to help employees attain success both at the workplace, and at home. Some of the examples and facets of work-life include job sharing, telecommuting, sabbaticals, flexible work hours, compressed workweek, and continued education. Nike Inc allows sabbaticals for its employees annually. Employees who have worked with Nike Inc. for five years are entitled for two-week rest while those who have worked with the firm for more than six years are entitled for a one-month's leav e. Nike Inc's sales and marketing department and employees are the best paid in the sportswear industry, according to Borgardus (2006). Failure to observe proper work-life easily paves way for dissatisfaction and de-motivation among employees. In another wavelength, Nike Inc or any other organization that is serious about its effective total rewards program must factor its benefit program into consideration. Benefits refer to programs that an employer dispenses to supplement monetary emoluments that are given to employees. Aspects of these benefits include income protection, retirement programs, health and savings. Cichelli (2010) divulges that a well-designed program may not be generic, but needs to customize the diverse workforce which makes up Nike Inc.'s retail and organization. Nike Inc.'s benefit program will help its selling and promotion undertakings since Nike Inc. provides health insurance, disability insurance, life and accident insurance, paid sabbaticals, tuition assist ance, product discounts, transportation allowance and discount.

Is the US still a global hegemonic power Essay Example | Topics and Well Written Essays - 3500 words

Is the US still a global hegemonic power - Essay Example The break-up of the Soviet regime in the late twentieth century, however, changed all that, leaving the United States in a uniquely powerful position in the world. This situation has been labelled a â€Å"global hegemony† based on the Greek word hegemon meaning leader. A hegemony demonstrates supremacy and leadership, but it also implies that there are others who more or less willingly follow this leadership and sustain the hegemony with their support. In modern times the phrase â€Å"global hegemony† the phrase has been defined with an emphasis on economics as a situation which â€Å"requires a preponderance of material resources, in terms of raw materials, sources of capital, market dominance and advantages in the production of highly valued goods.† (Kehoane, 1984, p. ) The supremacy of the United states in technology and its ability to influence international organizations such as the World Bank and the International Monetary Fund , which support capitalist fr ee market economy ideals, has helped to ensure that America maintained a hegemonic position in the mid twentieth century. Other analysts view the situation of the United States in terms of a â€Å"theory of hegemonic stability† which maintains that â€Å"the presence of a single, strongly dominant actor in international politics leads to collectively desirable outcomes for all states in the international system.† (Snidal, 1985, 579) Snidal argues that the dominance can be exercised in both coercive leadership and benevolent leadership and of course the leader can determine at any point which type to apply. There are two ways in which such a hegemonic power can decline: â€Å"the absolute decline of the dominant actor (e.g. Spain beginning in the late 16th century) or from positive but differential growth rates through which secondary powers ‘catch up’ with a former leader (e.g. the ‘decline with growth of the United States after 1960).† (Snida l, 1985, 585) It seems that in the new millennium a number of other players have finally begun to â€Å"catch up† with the United States, notably the European Union which increasingly acts in a unified strategy on international issues, and China, which is emerging as a new world economic power which has the potential to dwarf even the United States. American hegemony is now being questioned both in terms of its current ability to provide benefits for other countries lower down in the hierarchy, and in terms of its ability to sustain itself in the face of emerging competition. This paper starts from the assumption that the United States was a global hegemonic power, jointly with the U.S.S.R. from 1945 and then in its own right from the late 1980s at least. It then examines arguments which support the idea that the United States is still a global hegemonic power and arguments against. Economic, political, military and cultural factors are considered in turn, and then the argume nts are discussed, explaining why the hegemonic power of the United States is currently under threat, and concluding in the end that the United States is still a hegemonic power, but that this situation is not likely to last very much longer. 2. Arguments